Be it manufacturing, retail, e-commerce, or any other business vertical, every business involves transportation of goods from one place to another. Operational inefficiencies in the transportation can lead to problems like late deliveries, high fuel cost, high vehicle maintenance cost, and poor customer service. You can overcome all these challenges merely by upgrading your transportation management system. Such an upgraded system will automate most of the transport operations, which will further improve operational efficiency while ensuring complete perfection in the processes. But the question is how to choose the best transport software for your particular business.
Before we explain the points to consider while selecting the best transportation management software for your business in Oman, let’s take a look at the types of such software. You can either opt for an on-premises transport software or SaaS-based transport software. The former would be expensive and might take months or even years to get developed and deployed. However, the latter can be deployed and implemented in no time.
If you are thinking that only an on-premises software can fulfill your particular transportation-related needs, then you are absolutely wrong. SaaS-based software is customizable and works in modular formats, which means you can choose the features you want to fix the specific challenges you are facing. Now you must be able to make a choice. And if you have selected to go with the latter one that is deployed over the cloud, then check out these features to find the best one for your business in Oman-
Auto assigning of orders
Make sure the TMS you choose has a smart order management system that looks into incoming orders and assigns them automatically on the basis of type, weight, delivery location, delivery time, and other parameters. Also, it should have the option to look into available vehicles and third-party logistics partners to decide the medium of delivery. The software should also offer means of complete vehicle capacity utilization and generating the loading & unloading sequence.
Digitizing route optimization should also be a key feature of the transportation software in Oman. It would help to optimize delivery routes without any manual intervention. The main purpose of this feature is to ensure every order reaches the destination on given time. Besides, it also makes sure that all the vehicles arrive back to the facility on time (so that it can be prepared for secondary trips). Efficient route optimization also minimizes vehicle maintenance cost by avoiding idling of engines and traffic congestions.
Order tracking in real-time
Tracking both the drivers and consignments is necessary for having control over the transportation processes. TMS that offers this feature facilitates the vendor as well as end-customers to know the updated status of the order.
A dedicated app or panel for the riders
Riders also require a platform or panel to manage deliveries. TMS software with a dedicated driver app can be really helpful for the drivers. Therefore, you have to ensure that the Transport software you choose includes such an application or panel. With this app, drivers can check new pick up requests, look into reverse pick up requests, update delivery status, calculate cash on delivery payments, and manage other trip-related information.
Options for the end-customers
The TMS should also provide options like reschedule deliveries, check delivery ETA, submit delivery feedback, and other such features for the end-customers. This would help you to improve your delivery operations and achieve customer satisfaction.
Challenges you can overcome with transport software in Oman
- Late deliveries
- Inefficient route management
- High transportation cost
- Poor customer experience
- Poor vehicle capacity utilization
To get transport management software with the features mentioned above, you can contact Shipsy.