The Role of Real-Time Delivery Alerts In Ensuring Instant Customer Gratification

Long gone are the days when customers used to wait for weeks to get their order delivered. Ongoing digital transformation and increased use of technology have changed the whole scenario. These days, every customer wants their order to be delivered on the same or the next day. However, not every e-commerce store can offer this service, but what they can least provide is the visibility on their order.  Order visibility with real-time delivery notifications can really make a difference. Before mentioning the points to validate this statement, let’s understand a bit more about delivery alerts or shipment alerts.  What are…