The Role of Real-Time Delivery Alerts In Ensuring Instant Customer Gratification

Long gone are the days when customers used to wait for weeks to get their order delivered. Ongoing digital transformation and increased use of technology have changed the whole scenario. These days, every customer wants their order to be delivered on the same or the next day. However, not every e-commerce store can offer this service, but what they can least provide is the visibility on their order.  Order visibility with real-time delivery notifications can really make a difference. Before mentioning the points to validate this statement, let’s understand a bit more about delivery alerts or shipment alerts.  What are…

4 Ways Delivery Management Software Balloons Customer Experience

No matter if it is manufacturing, retail, e-commerce, or any other business, order deliveries play an integral role in delighting your customers. Various online reports and surveys have also unveiled that late and missed deliveries are the most common reasons behind customer dissatisfaction. To please customers with on-time deliveries without compromising with the cost, businesses are modifying their logistics strategies and inclining towards tech-enabled platforms and software for delivery management.  Delivery management software digitizes end-to-end processes to minimize dependency on human resources, bring operational transparency, facilitate order tracking, and satisfy customers. The software reduces delivery time, cost, and effort. Here…