The Role of Real-Time Delivery Alerts In Ensuring Instant Customer Gratification

Long gone are the days when customers used to wait for weeks to get their order delivered. Ongoing digital transformation and increased use of technology have changed the whole scenario. These days, every customer wants their order to be delivered on the same or the next day. However, not every e-commerce store can offer this service, but what they can least provide is the visibility on their order.  Order visibility with real-time delivery notifications can really make a difference. Before mentioning the points to validate this statement, let’s understand a bit more about delivery alerts or shipment alerts.  What are…

Order Fulfillment in Modern Retail: What it is and How to Make it Efficient

Have you ever wondered how a product, you order online, reaches your doorsteps in a few days (sometimes even on the same or the next day)? Well, online shopping might seem like a cakewalk to consumers, but there are a plethora of processes that run behind to make that product available and delivered to your location.  What is order fulfillment? For an e-retailer or online store, the process of receiving an order, preparing it for dispatch, and delivering it to the customer's location is known as order fulfillment.  Different order fulfillment models  Now when you know what processes falls under…

5 Challenges in Cold Chain Logistics Management

Let’s start with the definition of cold chain logistics. Cold Chain logistics is the transportation of temperature-controlled goods such as food & beverages, medical goods, temperature-sensitive chemicals, and more, from one place to another. This transportation doesn’t only include delivering goods to the end-customers, but it also incorporates raw material procurement, manufacturing, and storage at a certain temperature. Any rise or fall in the temperature during any logistics phase can spell disaster for the frozen goods. That’s where cold chain logistics management comes into the picture. It focuses on maintaining the required temperature of the goods throughout the entire transportation.…