Shipsy’s suite of solutions enables companies to transform the post purchase period from a time of anxiety and worry for the customer to a delightful one. Focusing on post purchase experience has a direct correlation with customer retention, especially in the case of e-commerce. Shipsy allows customers to communicate with the logistics partners – to reschedule deliveries, to add alternate contacts as well as pin their locations for faster delivery. Proactive updates using Shipsy’s intelligent engines answer customer’s questions before they have even been asked!