Online Food Delivery Software | Restaurant Ordering System

Feeling the heat of managing your online food deliveries? We have brought you the best online food delivery software that can streamline food deliveries. Our SaaS-based food delivery software can be configured to meet diverse specifications of your restaurant or food delivery business. Shipsy’s food delivery management system can be integrated into your existing ERP, OMS or any other third party solution smoothly

What do you get with Shipsy’s online food delivery software?

Restaurant Dashboard / Dispatch Screen

Hassle-free order allocation

Make your order management system smarter and ensure auto-allocation of orders to the available riders. Allocate orders to the best matched rider based on constraints like delivery location, turnaround time, vehicle capacity, service time, proximity of the rider from the restaurant, and more.

Efficient delivery management

Manage all your delivery partners, food aggregators, and part-time riders from a single dashboard. Also, modify restaurant locations effortlessly.

Real-time order tracking

Track your orders in real-time to ensure its timely delivery or fix any roadblocks in the path of delivery immediately. With this feature, you can also provide accurate delivery ETAs to your customers.

Performance monitoring

360 degree view of your total deliveries, customers’ delivery feedback, cancelled orders, and more to measure the performance of your delivery partners.

Payment gateway integration

Integrate multiple modes of payments to make your customers pay through different channels with top-level security.

Minimize cost of delivery

Automate clubbing of multiple orders to the same driver if they are in the vicinity of the delivery route and save big on the overall delivery cost and ensure on-time deliveries.

Insights and analytics

Improve your delivery processes by generating various reports from our food delivery management software and real-time insights on the deliveries.

Driver App

Digitized route optimization

Make your drivers follow the most efficient routes for the delivery with an automated route optimization feature. This would reduce the delivery time, cost, and driver efforts.

Real-time Update

Drivers will get instant updates upon the arrival or assigning of new orders. They will also receive an immediate notification if a customer cancels the order while it is out for delivery.

Automated milestone management

Using a geofence mechanism, the system automatically understands when a driver returns to the store without any manual intervention. Marking him available for assignment of new orders

COD payment calculation

The feature would help drivers to manage cash on delivery payments.

End Customer Tracking

Track orders in real-time

End customers can track their orders real time via our web application which gets triggered through SMS or Whatsapp.

Request online payment link

Customers can also request for an online payment link (for a cash on delivery order) at the time of delivery.

Get accurate delivery ETA

Customers can check ETA (Estimated time of arrival) for their order. This will reduce the number of calls to your restaurant or customer support centre.

Submit delivery feedback

Customers can share their delivery-related experience. The feedback will help you to calculate the performance of your delivery partners or riders.

Benefits of Shipsy’s food delivery management software

Fully automated platform – No manual intervention
100% customer satisfaction
Increased customer retention rate
Better order and rider management
Auto optimization of delivery routes
Low delivery cost

Why Choose Shipsy’s Logistics Management Software?

We leverage the latest technology to develop a logistics management software that fulfills your customized business requirements and fits in your budget.

Interactive and Friendly User Interface

Just like our courier management software, the logistics management software designed and developed by Shipsy has a highly interactive and friendly interface that can be used by the consignors, drivers, end-customers, and logistics companies.

Exceptional experience

We aim to develop the best logistics management software that helps you deliver an unmatched delivery experience and achieve 100% customer satisfaction. Our software is embedded with all the latest features required to reduce logistics costs and improve on-time delivery of the consignments.

Huge clientele

When it comes to developing highly advanced warehouse management software or logistics management software, we are counted among the top providers. We have developed logistics management systems and other software for DTDC, Zenith Birla (India) Limited, Bajaj Steel Industries, and many other top companies.

Round the clock support

Our team of professionals offers 24*7 support services to help our global clients to respond to the queries of our existing and potential clients. Besides this, we also offer smart interactive assistants to enable voice-based interactions.

FAQs

What is food delivery management software?

It can be defined as the software that streamlines end-to-end delivery management processes. By automating food delivery management operations, the software helps in reducing delivery time and cost while increasing the customer satisfaction.

How long does it take to integrate the online food delivery software?

Once you provide your specific business requirements and we make the software ready for you, it takes only a few days to deploy and integrate the software in your existing ERP, OMS or any other system.

Can I customize the software?

Yes, our online food delivery management system is totally customizable according to your particular food delivery requirements.

Does the online delivery management software include a drive application?

To make the delivery management experience hassle-free for your riders as well, our software incorporates a dedicated driver application in multiple languages.

How do I get a demo of your food delivery management software?

To schedule a demo of our software, all you have to do is to click the “request a demo” button. One of our professionals will help you with the demo of the software.

Who can use food delivery software?

Our software can be used by food delivery startups, restaurants, restaurant chains, QSRs, and other food delivery businesses.

How do you deploy your food delivery software?

We offer SaaS-based food delivery management software, which can be deployed over the cloud.

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