Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
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With the UAE logistics market projected to reach $31.4 billion by 2026, there is immense pressure on the logistics service providers that are already struggling with warehouse management, poor logistics sustainability, shortage of truck drivers, failed deliveries, and other logistics challenges, to implement logistics automation in 2023. Investing in logistics management software can help utilize existing resources optimally, reduce logistics costs, boost customer experience, and ensure long-term business success. To choose the one for your business, it is important to know what top logistics software companies in UAE are offering. Before we move on to that, let’s understand what logistics software is and the key benefits it offers.
Logistics software or logistics management software streamlines the entire supply chain process to ensure the timely and cost-effective movement of goods from one place to another. It automates operations involved in the first, middle, and last leg of logistics. Besides, it also renders 360-degree visibility to track and trace each movement. It offers businesses real-time data analytics to make informed decisions. Some of the major benefits of implementing logistics software solutions are:
Depending on different business requirements, most logistics software providers in UAE provide various logistics management solutions. Here is the list of the most used ones:
To streamline international logistics management, businesses need to connect and partner with multiple vendors, procure the best freight rates, track shipments in real-time, and manage invoices, as well as a plethora of other operations. Manually managing these processes is not only time-intensive but also causes inefficiencies.
An automated logistics management system includes a digital freight procurement system to get the best deals via multiple and automated negotiations. It also offers complete transparency in RFQs. It also offers data analytics to gain data-driven insights and plan logistics management strategies accordingly.
According to Research and Markets, the route optimization software market in the UAE is growing at a CAGR of 10.51% and will reach US$18.538 million by 2027. These numbers clearly indicate the significance of route planning for logistics service providers. Advanced route planning software has a built-in feature to plan and optimize delivery routes considering multiple parameters such as delivery time windows, real-time traffic and weather conditions, delivery location, and more.
The software empowers courier providers to get the most efficient delivery routes to minimize distance travel, fuel consumption, fuel costs, and carbon footprint. Well-planned routes also maximize delivery productivity and ensure on-time deliveries that improve customer experience.
The first mile deals with the movement of goods from the manufacturing plant to the warehouse. It is the first leg of logistics management that is as important as the other two. Any inefficiency in the first mile operations can impact the other two legs and hence, a business’s profitability.
Smart first-mile logistics solutions automate first-mile processes, including assigning drivers to facilitate first mile pickups. It also offers real-time shipment tracking to allow logistics managers to have visibility on the movement of goods and track key metrics associated with the first mile pickup.
Efficient management of middle mile or line haul operations is critical to achieving smooth, timely, and cost-effective movement of goods from one hub to another. By integrating a mid mile logistics management platform, courier companies can get complete visibility over the shipment movements and ensure smart trip creation with scan-based loading and unloading.
Last mile is the most critical leg of logistics management; therefore, courier providers are increasingly adopting tech-based solutions to automate processes and accelerate deliveries. Scalable and robust last mile delivery management software ensures on-time deliveries, reduced delivery costs, and improved customer experience.
The solution also offers real-time tracking to allow stakeholders to track consignments and get accurate delivery ETAs. Moreover, it also facilitates effortless NDR management and returns management, which are two of the biggest challenges for logistics service providers in UAE.
Courier aggregator solutions or platforms are meant for eCommerce companies, retailers, and other businesses that outsource their logistics operations to third-party logistics providers. Such solutions empower businesses to automate allocating shipments to the best carrier based on their performance, order value, and other constraints.
They can also efficiently manage and monitor deliveries and look directly into customer feedback, NDR reasons, and more through a unified dashboard. Moreover, they can also monitor the performance of third-party logistics providers and measure other critical metrics.
Manufacturers, retailers, eCommerce companies, courier providers, freight forwarders, and other businesses in UAE can either invest in a standalone solution or an end-to-end logistics management solution. Such solutions leverage the capabilities of artificial intelligence, machine learning, and other top technologies to offer useful insights and ensure efficient logistics management.
Now that you have established different types of logistics software let’s check out the top three logistics management software companies in UAE that offer these solutions:
Shipsy, with its AI/ML-based logistics management software, allows businesses to streamline their logistics operations, reduce overall logistics costs, and enhance customer experience. Its software includes top-notch features to automate core logistics operations involved in the first mile, middle mile, and last mile.
Shipsy’s advanced logistics solution empowers businesses to ensure the timely and cost-effective movement of goods across ocean, rail, road, and air. From freight procurement, shipment tracking, route optimization, first mile, line haul, last mile, to courier aggregator, the solution offers efficient management and end-to-end automation of all operations.
It’s a scalable and agile platform that helps businesses to ensure a 64% increase in customer experience, a 37% reduction in SLA breaches, and a 12% decrease in the overall transportation costs. Moreover, it also guarantees a 12% reduction in the order-to-ship time and a 26% increase in delivery NPS.
Fareye offers logistics management software for intelligent delivery orchestration and solves various logistics challenges. The software has a user-friendly interface and is designed to fulfill the logistics management needs of different industries. Besides, Fareye has a reliable customer support team. However, as per some reviews, its routing solution can be better to make it work well in UAE. Some users have also faced problems with its integration and configuration.
BlueSky offers a cloud-based logistics management solution in UAE that has an interactive dashboard to allow businesses to manage and monitor logistics activities. The solution comes up with various modules to suit the specific requirements of different businesses. This adaptive and easy-to-use software also has warehouse management modules.
Shipsy’s smart logistics management platform offers complete logistics and supply chain management. It equips businesses with logistics automation to achieve operational excellence and become cost-efficient. It offers data analytics and allows them to measure critical KPIs associated with 3PL, deliveries, routes, vehicles, and drivers. The software also facilitates seamless communication with all stakeholders to bring transparency and build a strong brand reputation. To know more about Shipsy’s intelligent logistics solution, request for a demo here.
A last mile logistics software streamlines the entire delivery process to offer real-time shipment visibility, decrease delivery costs, boost customer experience, and provide various other benefits.
Investing in last mile delivery software in UAE can also help CEP businesses to understand customers’ needs to improve customer experience and build a positive brand image.