Third Party Logistics - 3PL Courier Aggregator

Seamless Delivery Orchestration for your Business Growth

Single interface / API for quick carrier onboarding

Complete transparency for end-users through live milestone updates in your own branding

Smart allocation rules book the right 3PL based on multiple parameters

Fake delivery attempt and RTO reduction through proactive customer communication

Unified Interface for Carrier Allocation, Booking, and Tracking

Integrate with your current ERP systems to easily connect all your vendors on a single platform
Assign shipments to the best carrier based on destination, performance, cost, COD, order value, and more
Deploy unified API and portal-based shipping label printing
Centralized tracking dashboard with live status updates across carriers in a standardized format
Collaborate with internal teams through comments / actions / next steps on documentation

Drive Branded Customer Experiences

Share quick links with customers to help them track orders in real-time and keep updated with the ETA
Upsell/cross-sell products using customer’s tracking page
Send SMS/WhatsApp/ Email notifications based on certain milestones of carriers
Detect fake NDRs and improve first attempt delivery percentage.

Analyze Customer Feedback

Verify delivery success and failures and allow customers to raise quick alerts in case of discrepancy
Send auto communication to carriers on customer feedback with suspicious attempts
Verify non-delivery reason cited by carrier through IVR call / SMS / WhatsApp message
Use central dashboard for Voice of Customer (VoC) analytics and delivery CSAT computation

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Business Impact

Our customers have realized critical business objectives and business value using Shipsy’s 3PL aggregator solution that delivers positive outcomes.

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decrease in shipment returns

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increase in customer satisfaction

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increase in delivery NPS

The Shipsy Advantage

We’re partners in your growth journey and trusted by leading organizations across the globe for our unparalleled expertise and business value proposition.