Kout Food Group Reduces Average Delivery Time by 20% Using AI-Powered Driver Management & Business Intelligence

Kout Food Group (KFG) is a leading food services company with a strong presence across the Middle East. It manages 10+ quick service restaurant (QSRs) brands, 1400+ riders and executes 8000+ deliveries per hour.

Absence of smart tools to manage rider schedules, lack of real-time visibility into delivery performance and delayed payout processing for drivers led to failed deliveries. They deployed Shipsy to address these challenges and ensure:

  • 20% reduction in average delivery time
  • 37.5% improvement in order clubbing efficiency
  • 10% increase in SLA adherence

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