Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
Directly Jump To
Indian last mile segment is in for huge growth, and stats suggest that the market will reach USD 6-7 billion by 2024, demonstrating a market penetration rate of more than 10%, sitting at par with the US and China. The ongoing eCommerce surge and deeper internet penetration among the masses are the key growth drivers, with e-commerce shipments sitting at a whopping 1,364 million in 2021 and projected to reach more than 5,000 million by 2025.
What makes the segment even more promising is the diverse nature of industries having last mile logistics movements, namely – retail, quick commerce, eCommerce, FMCG, etc. This is driving a huge need for reliable, scalable, and affordable last mile delivery solution in India, and a number of startups and enterprises are claiming decent market shares.
Here, we share the names of the top 10 last mile delivery software solutions in India that offer diverse functionalities, and excellent capabilities and help solve different types of logistics problems.
Before we dive deeper into the list and share the key offerings of every software provider, it is important to discuss the key considerations for choosing a last mile delivery solution.
To handle the surge in eCommerce orders, retailers need a strong multi-carrier system and this, in turn, requires a strong management platform as well. An advanced 3PL allocation engine can help prioritize logistics partners based on delivery SLAs, geographical strengths, service types, past performance, and cost structures.
It can also assist in managing NDR by validating unsuccessful deliveries with customers. This engine enables retailers to provide various delivery options and coordinate deliveries across multiple 3PLs.
AI-powered solutions, like Shipsy’s multiple 3PL management platform helps:
Automated and intelligent route planning and optimization tools are essential for businesses. They can automatically generate efficient last-mile delivery routes while considering order and vehicle constraints.
Advanced routing solutions take into account factors such as weight, volume, and promised SLAs for orders, as well as vehicle make, capacity, distance, and delivery time slots when creating routes. These tools also allocate the routes to drivers through a rider application, instantly and automatically, once the routes are generated.
Shipsy leverages advanced AI algorithms for route planning and optimization that helps businesses unlock:
Ensuring driver engagement and satisfaction is crucial for businesses in the retail and eCommerce industries. To achieve this, they must digitize driver onboarding, document verification, and performance management using user-friendly rider applications. Incorporating gamification features in the app enables delivery managers to provide fair compensation and recognize exceptional work with awards and incentives.
Shipsy’s smart rider management capabilities have helped businesses to unlock:
To enhance customer satisfaction, businesses should digitize their final interaction with customers by utilizing advanced logistics management tools. These tools can significantly enhance address accuracy and enable seamless communication of delivery time slots and ETAs, saving time for both customers and delivery executives.
Real-time order tracking on a map and live updates through WhatsApp, SMS, and email are some of the benefits offered by such tools. They also provide customers with greater flexibility in selecting delivery time slots, changing addresses, and choosing convenient payment options.
Shipsy’s AI-powered digital customer experience management capabilities have helped businesses to:
An advanced geocoding engine can assist retailers and logistics service providers in converting incorrect and fuzzy, text-based addresses into precise latitude and longitude-based locations. Geographic Information System Mapping (GIS) data is utilized to ensure address accuracy. With Shipsy’s geocoding engine, delivery stakeholders can reduce order allocation time by up to 15%.
Now that we have had a look at the key considerations for choosing a last mile delivery solution in India let us move on to the list of the top 10 software solutions.
As discussed above, Shipsy’s advanced capabilities and diverse feature set help businesses to reduce their operational costs, cut down inefficiencies and resource wastage, and leverage smart algorithms to optimize their asset use. The company offers a bevy of modules for logistics automation and supply chain management across multiple industries, such as on-demand, quick commerce, retail, manufacturing, and CEP.
Key offerings:
OnFleet is a San Francisco-based company and a popular solution for last mile delivery in India. The software offers a consolidated routing and dispatch operations management dashboard, auto-order allocation, and proof of delivery management.
ClickPost is also a distinguished logistics solutions provider that comes with a decent feature set and advanced capabilities for multi-carrier management, order tracking, stakeholder communication, etc.
FarEye also offers delivery logistics and orchestration software with many advanced features, such as visibility over business components, vehicles and riders, and delivery scheduling.
This software offers app-based delivery management solutions, and the app is available for both Android and iOS devices. The users get a 7-day free trial with access to all shipping services and functionalities. Two major pros are real-time tracking and efficient proof of delivery management.
The software offers diverse functionalities for delivery management, routing and route planning, and real-time tracking. Businesses can manage orders, order allocation, and vehicles, etc., and unlock higher efficiency in last mile.
This is a leading name when it comes to autonomous last mile deliveries and offers robots for man-free deliveries. Thus, businesses can create a sustainable, autonomous, and really contact-free delivery ecosystem with robots.
This is another powerful logistics automation solution for last mile delivery in India that offers digitization of delivery processes and helps businesses unlock higher efficiency. The software comes with a centralized dispatch dashboard with many advanced capabilities and allows businesses to manage carriers as well.
The software helps businesses automate their last mile with smart process flows, such as automated and optimized pick-ups, planning, delivery scheduling, routing, etc. Businesses can also leverage the multiple integrations and manage their last mile efficiently.
The software offers resource utilization, route planning and optimization, and smart delivery orchestration for last mile deliveries. Businesses can manage and monitor all operations via a centralized dashboard, which comes with advanced capabilities.
Shipsy offers a plethora of options and a unique mix of diverse last mile management capabilities and functionalities for multiple industries. The platform comes with numerous modules, which makes it easier for businesses to compile a product portfolio in a highly flexible manner.
We also offer in-built route planning and optimization routing engine that allows users to set custom rules and constraints for routing for specific carriers, consignments, routes, and more. The same custom constraint-based allocation is available for carrier partners, and businesses can automate the 3PL management easily without compromising efficiency or costs.
Finally, Shipsy also offers a built-from-scratch custom data analytics platform – ShipsyBI, that empowers businesses to unlock the potential of their data in a no-code format and analyze the same via multiple data visualization tools. They can also generate reports and share them for drawing out business intelligence from near real-time data.
With all these smart capabilities, Shipsy has helped businesses to:
For more information or to get started with a smart and scalable last mile delivery solution in India, please schedule a customized demo by submitting your details here.
Choosing the best logistics software in India can overcome challenges like dependency on human resources, increasing transportation costs, and more while streamlining end-to-end logistics management.
Challenges such as late deliveries, inefficient returns management, growing carbon footprints, high delivery costs, and more can be a roadblock to your last mile success and impact customer experience
