Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
The Indian logistics market is growing with a CAGR of 8.36% and is expected to be USD 650.52 Bn by 2028 – states a recent report by Researchandmarkets. According to the Indian Brand Equity Foundation, logistics account for about 14.4% of India’s GDP, and more than 22 million people draw their income from the sector. While 99% of the sector is unorganized, comprising small fleet owners (<5 trucks), brokers or transport companies’ affiliates, small-scale warehouse owners, etc., the global indices are perfect growth indicators for India’s trade-related logistics. In a recent United UNESCAP Global Survey on Digital and Sustainable Trade Facilitation, India scored 90.3%.
What makes the logistics scene in India highly agile and exciting is the fact that there are opportunities in every sector and industry, right from manufacturing to on-demand and cross-border to last mile logistics. Businesses are increasingly participating in eCommerce growth, creating new service offerings, and consumers are rapidly absorbing everything the digital age offers. Average purchase power is significant, and there are sizeable customer masses in every age group.
All this is driving a huge need for digital logistics management software in India that can help businesses control inefficiencies, drive more profitable operations, and cut down operational costs. While this need has triggered the rapid development of logistics management software, the staggering numbers make it hard for businesses to make an easy choice.
Further, the current business approach towards logistics management is quite general, and businesses don’t know which software solution works best for their business model.
Here, we discuss how different businesses can choose the best logistics management software and the key considerations they must have in mind while investing in one.
Logistics management software simplifies and optimizes logistics operations, both forward and reverse, and helps businesses achieve operational efficiency. Businesses h can get easy access to vital information related to multiple processes and logistics components, such as vehicles, orders, and riders, and get real-time data insights for better visibility.
Thus, businesses can streamline their operations by automating processes such as inventory management, order processing, and shipping. This can save time and reduce errors, thereby increasing efficiency and cost savings. With real-time visibility into inventory levels, order status, and delivery schedules, businesses can make informed decisions about inventory management and order fulfillment and also offer better customer experiences by improving delivery accuracy.
Businesses using software for logistics management in India can scale their operations in a better and easier manner by leveraging tools for managing larger inventories, more complex order processing, and multiple shipping locations. Finally, smart data analytics and reporting features make business decision-making more data-driven and strategic for better gains.
Next, we discuss how different industries can benefit from smart logistics management software solutions.
The manual management of manufacturing operations can pose various challenges, including suboptimal in-plant operations, limited operational visibility, excessive incidental expenses, ineffective bidding procedures, escalating transportation costs, inadequate adherence to the estimated time of arrival, and other issues.
Likewise, freight procurement, shipment management, carrier selection, RFQs, spot inquiries, and more – cross-border commerce comes with many logistics challenges. Further, ensuring real-time visibility over international logistics operations require a top-notch technological infrastructure, which, again, requires proper integration with multiple business components.
How Can Automated Logistics Management Help?
On the other hand, smart logistics management software platforms in India, such as Shipsy, can help businesses overcome all these and many other challenges to unlock operational efficiencies.
It enables seamless RFQ and inquiry management and sends automated alerts on shipment delays, transshipment aging, and completion of other processes. It also keeps the customers informed via automatic alerts via SMS/Email/WhatsApp. The software facilitates collaboration with designated CHA/Forwarder/Shipping lines to streamline the complete import and export process. It minimizes cost leakages and offers end-to-end visibility across bulk shipments. Additionally, it sends cost-based alerts on detention and demurrage, helping businesses to reduce costs and improve operational efficiency.
It can be challenging for the courier, express, and parcel service providers to adapt to rapidly evolving delivery requirements and consumer behavior while also providing diverse fulfillment options to clients and maintaining operational flexibility, timely deliveries, and sustainable logistics practices.
The logistics management software can help businesses streamline the first mile, line haul, and last mile processes while leveraging data and analytics to improve KPI benchmarking and drive accurate decision-making. It allows businesses to design optimal delivery routes while considering multiple constraints, optimize delivery vehicles’ capacity, and improve logistics visibility.
The software also simplifies locating delivery addresses through advanced geocoding, facilitates seamless collaboration and communication among stakeholders, reduces customer onboarding time, and automates mid-mile trip creation, task allocation, hub pickups, and other tasks.
Retailers often struggle with high return rates, limited delivery options, inefficient operations, rising transportation expenses, etc. However, logistics automation can help them overcome these challenges by enabling them to provide omnichannel fulfillment and end-to-end supply chain management.
Advanced logistics management solution offers several benefits, including auto-allocation of orders to the most efficient third-party logistics providers and automated route planning and optimization.
Businesses can use the analytics and insights dashboard to track detention and demurrage and avoid incidental charges for international orders, real-time shipment tracking, and carrier milestone alerts. All this helps in preventing fake delivery attempts and unified communication in your own branding to your end-customers.
Quick commerce players encounter various challenges, such as the inability to facilitate hyper-fast deliveries, reliance on manual intervention, managing high order volumes, difficulty in scaling delivery operations, and other issues.
Intelligent logistics management software can help businesses streamline their operations and improve their delivery services by providing auto-order allocation, automated dispatch management, and real-time order tracking. These solutions offer smart order clubbing and intelligent assignment of orders to suitable drivers.
Businesses can offer multiple payment options, and leverage intelligent route planning and optimization to improve delivery accuracy, reduce costs, enhance operational efficiency, and provide a better experience to their customers.
Every business has different logistics needs, so the standard approach to automation with a one-size-fits-all methodology no longer works. Businesses need to identify the right product fit to unlock the best results and reach their business goals optimally.
As there are a plethora of options to choose from, we share some of the key considerations to keep in mind while investing in logistics management software in India in the following section:
Ensure the solution streamlines your logistics processes across all three legs, i.e., first, middle, and last mile management. Further, you must get complete visibility over all the operations and processes involved in the logistics transportation from source to destination.
The logistics software solution must provide a platform to oversee and manage all third-party logistics partners. Moreover, it should have an auto-allocation feature that assigns orders to the most suitable carrier based on various parameters determined by the business.
Logistics software should optimize delivery routes based on location, time window, weather, and stops. It should also support dynamic route planning for last-minute changes.
The logistics software solution should include auto-analysis and comparing freight quotes from multiple shipping lines and freight forwarders to ensure the best freight rates based on transit days and costs.
The software should provide real-time shipment tracking for all stakeholders to stay updated on the shipment status, avoid extra charges, and obtain accurate ETAs. Additionally, the software should send milestone alerts automatically via SMS, WhatsApp, or email.
Advanced data analytics enhances business operations and boosts operational efficiency. Logistics managers can use data-driven insights to anticipate issues, minimize delivery times, decrease overhead costs, increase fleet capacity, and achieve other benefits.
Shipsy offers a smart logistics platform for end-to-end management, integrated with existing ERP/WMS/OMS systems, with 360-degree visibility of operations. Their custom SaaS-based solutions simplify logistics and minimize shipping costs while ensuring timely delivery.
Shipsy’s smart logistics management capabilities help businesses unlock:
To learn more about our logistics management software solutions and to get started with Shipsy, please contact our experts for a personalized demo session.
Choosing the best logistics software in India can overcome challenges like dependency on human resources, increasing transportation costs, and more while streamlining end-to-end logistics management.
India's last mile segment is growing at a rapid pace but this comes with the perils of high operational costs, inefficient deliveries and poor logistics visibility. Explore how smart automation helps.
