Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
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The logistics industry in Malaysia has grown exponentially. It is projected to record a CAGR of 4% during 2022-2027. Key drivers of growth of the Malaysian logistics and freight industry include the expansion of e-commerce, the growing reliance on cold chain logistics and last mile delivery services, intensifying global trade operations, and ballooning demand for efficient last mile services. The growth in the logistics sector demands investment in the logistics infrastructure and the technology adoption. Before we move on to what features you should look for in the logistics software in Malaysia, let’s look at major logistics challenges.
When choosing logistics software in Malaysia, the first thing you need to ensure is it should be customizable to suit your specific business needs. Once you find a customizable logistics management software in Malaysia, look for the following features:
The logistics management software you choose should offer automation of first-mile pickups, middle mile trip creation, hub pickups, order allocation, route planning, and more along with complete visibility on the movement of goods. Automation of all logistics processes using one software minimizes manual intervention while significantly saving time and overall logistics costs.
Logistics companies often tie up with other 3PL partners to expand their geographical reach, scale their operations, and meet specific needs of their customers. However, with logistics outsourcing, it becomes difficult to have complete control and visibility over shipments. Therefore, the logistics management software you choose should offer multiple 3PL management from a single dashboard.
Automated route planning and optimization should also be a part of the logistics management software in Malaysia. The feature automates the time-consuming process and designs optimal routes considering multiple constraints such as real-time traffic and weather conditions, historical data of routes, delivery time window, delivery location, multiple stops, and more. Well-planned routes ensure timely deliveries, maximize vehicle capacity utilization, reduce the chances for returns, and contribute to minimizing carbon emissions.
Dynamic route planning helps to accommodate last minute orders and return requests to the already planned deliveries. Therefore, it should be one of the essential features of a smart logistics management system. The feature smartly clubs new orders or return requests with an already planned order to save resources, time, and costs and enhance customer experience.
Real-time tracking helps to know the exact status and ETA (estimated time of arrival) of the shipment, which makes it an important feature of logistics software in Malaysia. With this feature, all stakeholders can know where the shipment is. And if it gets delayed, they can also check the reason for the late delivery along with the new ETA.
Poor communication among stakeholders can impact the delivery experience. An advanced logistics management solution in Malaysia should offer means to communicate and collaborate with internal teams as well as customers. It should automatically trigger shipment status updates to stakeholders via WhatsApp/Email/SMS.
The logistics management software in Malaysia should offer a feature to collect digitized proof of delivery. The feature helps to deal with dubious customers who raise false complaints or missing or failed deliveries. Similarly, the software should also have a feature for NDR management so that the logistics service providers can figure out and validate the exact non-delivery reasons and take immediate action.
Shipsy offers AI-enabled logistics management software to streamline end-to-end logistics, including the first mile, middle mile, and last mile. The customizable SaaS-based logistics management solution automates all logistics operations to minimize manual intervention, eliminate the chances of errors, speed up the delivery process, reduce overall logistics costs, and boost customer experience.
It provides a unified interface for carrier allocation, booking, and tracking that further empowers businesses to have full control of the logistics operations. Shipsy’s logistics management platform leverages advanced technologies such as AI, ML, and more to smartly optimize delivery routes and ensure on-time deliveries while reducing fuel costs and carbon footprints.
The advanced logistics management solution also provides data analytics to allow businesses to make data-driven decisions and measure various metrics. Using Shipsy’s smart logistics management solution, businesses can also communicate and collaborate with all stakeholders, which improves transparency and the brand’s reputation. Here is how Shipsy’s logistics software in Malaysia impacts logistics operations:
To know more about Shipsy’s logistics management software solution, visit our website or contact our experts for a demo.
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