Updated on March 2nd, 2022
Are you running an eCommerce business or a logistics company in Dubai?
If the answer is yes, then managing courier delivery operations cost-effectively can be a cumbersome task for you.
And, there are plenty of reasons for that.
Dubai offers promising opportunities for businesses to expand and grow. However, due to shortage of labor, imprecise location, area restrictions, delayed deliveries, and other reasons, the courier delivery operations of a business may hamper.
The most viable solution to get rid of all these logistics challenges and end-to-end courier delivery management is to integrate courier software into your existing processes.
Such software will not only help your business to control the overall delivery or shipping cost but also reduce dependency on human professionals. Since there are a large number of companies offering courier software in Dubai, it requires a great deal of attention to end up choosing the suitable one for your business.
And this article would help you with that.
Below, we discuss what features and functionalities the best courier software offer and how they help in making your operations and processes better.
Firstly, the best courier management software is the one that fulfills the specific courier delivery needs of your e-commerce or any other business.
Secondly, it should have technology components for the customers, dispatchers, and couriers. Besides, it should include top-notch features such as the ones mentioned below.
A lot of time is consumed and manpower is required to segregate orders and then proceed for dispatch. Using courier delivery software in Dubai, businesses can save this time and automate the order allocation process.
Planning and optimizing routes through the courier management software can help in getting the most efficient routes to deliver more orders per day and save fuel cost as well as driving time.
This feature is not only necessary for the businesses, but also for the customers. Both can track the consignment to know the updated status. This would also reduce the number of customer calls to the support center.
It should have a driver application or dedicated panel for the drivers to help them manage trips, get the new pick-up requests, and check out other delivery-related preferences of customers.
The panel or the app would also help them for getting dynamic routes, ease customer communication, collect digitized proof of delivery, and calculate COD payments.
Collecting customer feedback is necessary to improve business operations. Courier management software that comes up with this feature would be really helpful for your business.
Therefore, make sure the software has this feature.
Apart from the aforementioned ones, if you need more features to meet the courier delivery-related needs of your business, then reach out to a company that offers customized courier delivery software.
You can tell the company your specific requirements and get SaaS-based software tailored as per that.
Next, we discuss various benefits of using courier software in Dubai.
Courier software can make your business get rid of almost all the challenges and provide the following benefits:
With so many options available, choosing one particular software can be a daunting decision. Not only do you have to ensure that the software integrates seamlessly with your system, but you also have to keep an eye on the expansion and scaling aspects.
Hence, we recommend opting for a software provider that can be with you throughout your journey.
At Shipsy, we help our clients to identify their major pain points and overcome all of them with highly reliable and intuitive software. We help them scale and evolve along with their business needs. Our courier management service and product offerings stand apart from the crowd, in terms of both – functionality and efficiency.
So, what are you waiting for? Schedule your demo today, and get started with the top courier delivery management software in Dubai today!