FlowPL Automates First & Last-Mile Operations to Drive 95% Delivery Success Rate & Accelerate

FlowPL is the logistics arm and distributor of IKEA in Saudi Arabia, UAE and Bahrain. They execute up to 70,000 shipments per month, are present in 20+ locations in the Middle East and manage a 400+ fleet that includes crossborder, bulk delivery and express delivery.

Inability to quickly onboard 3PL’s, absence of a robust digitalized process, lack of real-time data, and manual operations led to inefficiencies and data silos. They deployed Shipsy to address these challenges and ensure:

  • Increase monthly order volumes by 80%
  • Reduce return-to-origin rates by 60%
  • Improve client invoicing accuracy to 97%
  • Achieve 95% first-attempt delivery success

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