Changing Customer Expectations In The On Demand Age


  (Local Time)


Watch Recording


The pandemic altered our expectations from online purchasing. Today, customers want their groceries, vegetables and fruits to be delivered the same day, medicine in less than 4-hours and food within 30 minutes. Hence, reliance on the hyperlocal delivery model grows multifold, making it a highly lucrative business opportunity, and also a highly competitive battleground.

Brands are fast realizing the importance of acing the three dynamics, viz. customer experience, profitability, and faster delivery turnaround to gain a significant share of this billion dollar pie. Join the webinar as industry leaders discuss effective strategies to tap into their niche hyperlocal market segments and how new-age technologies such as AI, ML, and big data are potent enablers.

Key Talking Points

  • Ongoing disruptions in the Retail - Quick Commerce industry and what lies ahead

  • Proven strategies for surpassing customer expectation, learnings from peer industries

  • The right SLA promise

  • Physical Store vs dark store for new expansion

  • Unit economics in the long run


Watch Recording

Digitize Supply Chain Operations With Our Intelligent Platform

Connect with our in-house experts to better understand how we can empower your business to optimize, simplify and automate your supply chain and logistics operations.

Request a Demo