Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
As customer demands continue to grow, retailers are increasingly seeking ways to improve their logistics solutions and enhance the overall customer experience. This requires a level of visibility, intelligence, and agility that can only be achieved through high-quality, actionable, and timely insights. The pressure to adopt digital solutions to increase business agility, operational efficiency and risk reduction has never been greater.To meet these challenges, retailers must consider their role in customer service and find innovative ways to improve trust and reliability. This Spotlight paper details the ‘DRIVE’ framework, which guides retailers on how they can achieve their business priorities by planning, orchestrating and executing supply chain requirements through their ecosystem by leveraging each of the ‘data, risk, integration, visibility, and ecosystem’ focus areas. Download this data and insight rich Spotlight paper on ‘Retail Logistics Customer Experience: Managing Cost-Effective Logistics Orchestration for Omnichannel Retail’, sponsored by Shipsy, to learn more about how your business can apply the DRIVE framework to improve logistics performance and deliver a better customer experience. Shipsy’s platform enables retailers to maximize the use of visibility, intelligence, and automation to become targeted customers' preferred destination in the new wave of brand loyalty.Book a demo to learn how you can increase data integration and visibility to drive productivity efficiencies and operational excellence while driving customer loyalty through superior logistics performance that extends the customer experience from the online to the offline with Shipsy.
Source: IDC Spotlight commissioned by Shipsy, Retail Logistics Customer Experience: Managing Cost Effective Logistics Orchestration for Omni-Channel Retail, APTS7845X, March 2023.
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