Using Analytics to Optimize Shipping Costs and CX: Guide for Logistics Service Providers


Data analytics is introducing fantastic opportunities to improve routing, ensure fair rider payouts, create personalized CXs, and enhance delivery reliability. Logistics service providers (LSPs) can quickly capitalize on these opportunities by embracing AI-powered logistics management tools. In fact, a Logistics Industry Report highlighted that 84% of LSPs must use Big Data to boost supply chain competency. Download this eBook and learn how data-driven logistics management:

Key Takeaways:

  • Ensures efficient inbound, outbound, and backhaul transportation

  • Improves capacity-based delivery scheduling

  • Helps execute performance-based rider payouts

  • Generate system-driven personalized delivery experiences

  • Mitigate the impact of delays using predictive intelligence

  • Simplify non-delivery reason (NDR) management

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