Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
THIS MASTER SERVICES AGREEMENT (THE “AGREEMENT”) TOGETHER WITH ANY ORDER FORMS, AND ANY OTHER EXHIBITS, APPENDIXES, ANNEXURES OR SCHEDULES ATTACHED THERETO OR WHICH REFERENCE THE AGREEMENT SET FORTH THE TERMS UNDER WHICH CUSTOMER MAY ACCESS AND USE SHIPSY’S SERVICES
BY ACCEPTING THIS AGREEMENT, EXECUTING ANY ORDER FORM REFERENCING THIS AGREEMENT, OR BY USING THE SERVICES, CUSTOMER ACKNOWLEDGES THAT IT HAS READ AND AGREES TO BE BOUND BY THE TERMS AND CONDITIONS OF THE AGREEMENT AND IS CONCLUDING A LEGALLY BINDING CONTRACT WITH LLAMA LOGISOL PRIVATE LIMITED OR SHIPSY DMCC OR LLAMA INFORMATION TECHNOLOGY COMPANY OR ITS AFFILIATES AS MAY BE MENTIONED IN THE ORDER FROM. AND THAT IT HAS THE FULL AUTHORITY TO ENTER INTO AND BIND THE CUSTOMER TO THE AGREEMENT. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT IS DOING SO ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, SUCH INDIVIDUAL REPRESENTS AND WARRANTS THAT THEY HAVE THE AUTHORITY TO BIND SUCH COMPANY OR ENTITY TO THIS AGREEMENT. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT DOES NOT HAVE SUCH AUTHORITY, OR DOES NOT AGREE WITH THIS AGREEMENT, SUCH INDIVIDUAL MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.
THIS AGREEMENT WAS LAST UPDATED ON 29TH OF JANUARY, 2024 AND IS EFFECTIVE BETWEEN SHIPSY AND CUSTOMER AS OF THE DATE CUSTOMER ACCEPTS EXECUTES THE ORDER FORM (THE “EFFECTIVE DATE”).
Capitalized terms not otherwise defined in the Order Form shall have the meaning specified in this Section 1;
If the contracting entity is Llama Logisol Private Limited, this Agreement and the Order Form shall be governed by and construed under the laws of India, without reference to its conflict of law principles. All disputes in connection with this Agreement and the Order Form shall be finally settled exclusively by arbitration in accordance with the Arbitration & Conciliation Act, 1996 as amended from time to time by a sole arbitrator, appointed mutually by the Parties. The place of arbitration shall be Delhi. The proceedings shall be conducted in the English language. Nothing shall preclude a Party from seeking interim equitable or injunctive relief (including, pursuant to Section 9 of the (Indian) Arbitration and Conciliation Act, 1996), or both, from a court having jurisdiction to grant the same. Notwithstanding the foregoing, in the event the Shipsy contracting entity is Shipsy DMCC, the Agreement shall be governed by and construed under the laws of the United Arab Emirates without reference to its conflict of law principles and each party agrees to submit to the exclusive and such dispute shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre (“DIFC”). For disputes under 1,000,000 AED in value, the Parties agree to exclusively hear the matter in the Small Claims Tribunal at the DIFC Courts. Notwithstanding the foregoing, if the contracting entity is Llama Information Technology Company, this Agreement and the Order Form shall be interpreted in accordance with and is governed by the laws of the Kingdom of Saudi Arabia. All disputes in connection with this Agreement and the Order Form shall be brought in the courts of Saudi Arabia. Both Parties consent to the exclusive jurisdiction of the courts of Saudi Arabia and agree that any legal action or proceeding may be litigated in those courts.
All notices under this Agreement shall be in writing and shall be deemed to have been received by the other Party within seven (7) days from the time it was sent in registered mail. If the message was sent by electronic mail, it shall be deemed to have been received within one (1) business day from the time it was sent. The addresses to which the parties should direct notices under the Agreement are set forth in the applicable Order Form.
The Customer agrees that Shipsy may use the logo of the Customer on its website for the limited purpose of denoting the Customer as a customer of Shipsy.
It is hereby agreed and acknowledged by the Parties that the provisions of Section 5.4 (Effect of Termination), Section 7 (Governing Law and Dispute Resolution), Section 9 (Confidentiality), Section 11 (Notices) will survive the termination or expiry of this Agreement.