Shipsy Appoints Servo Sawhney As Chief Customer Officer

Shipsy has appointed Servo Sawhney as the Chief Customer Officer (CCO). He brings over two decades of industry experience spanning customer success, go-to-market strategy, and enterprise transformation. He has played a key role in scaling some of India’s biggest SaaS companies, including HighRadius and has demonstrated exceptional capability in helping industry leaders realize value through AI and ensuring measurable business impact for clients.

In his new role, he will work closely with supply chain leaders to help them envision, build and execute their AI-transformation roadmap. One of the biggest challenges that enterprises are facing with technology partners that are using AI is developing a deep understanding of their current problems and implementing AI-native solutions to drive value realization.

He will closely work with Shipsy’s product and engineering teams, to help Shipsy’s customers seamlessly orchestrate their digital workforce and move them to an agentic future.

“At Shipsy, we are committed to building an agentic future for our customers and understand that making these transformations successful requires a close partnership with the customer organization, and a clear understanding of where value can be unlocked to drive growth. Servo’s experience of managing complex transformations for Fortune 500 companies will play a key role in enabling this for Shipsy’s customers. I am confident that Servo will play a critical role as we gear up for our next phase of growth,” said Soham Chokshi, Co-Founder & CEO, Shipsy.

Recently Shipsy announced a partnership with Tech Mahindra, one of the largest global providers of IT solutions and services that works with leading retail, consumer goods and logistics companies, aimed at helping global supply chain leaders build AI-native capabilities.