Enable WhatsApp messages in SMS module

shipsy

Nov 14, 2022

Now, you can send WhatsApp messages to your customers using the Communications Module. In addition, enhance the delivery and pickup experience of the customers by providing regular updates through Whatsapp.

Use cases:

  • If you want to send WhatsApp messages to your vendors and customers, you can do it using our newly built WhatsApp message feature in the Communications Module.
  • You can also use the tags provided in the Communications to customize your WhatsApp message
WhatsApp functionality in the Communications module

Additions:

  • A new message medium “Whatsapp” has been enabled along with the pre-existing “SMS” medium.
  • “Tags” and “Handlers” can be used in a similar way to configure customized messages as is currently being done for SMS messages.

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