Setup rider flexibility to perform partial deliveries

shipsy

Oct 12, 2022

Introducing partial delivery option for the riders. This will enable riders to deliver part of the order and edit the payment bill accordingly.

Clients might want to allow their customers to accept some of the items from their orders and reject the rest of the items. We have now incorporated this by allowing the rider to edit the list of items and change the count of items before delivering the order, this will allow partial delivery of the orders. 

In addition, if the client has offered various item-level discounts to their customers, we have taken these discounts into account and will be applying them to the edited quantity of the item that the customer wants to accept. This will ease the payment calculation and the customer can continue with a smooth user experience.

How to use the feature step-wise:

  • While delivering the order, the rider can change the quantities of the items in the order by clicking on the edit button.
  • Rider can change the quantities and click on the Save button
  • Rider will be able to see the revised quantities and the revised Amount to be collected
  • Ride will then deliver the order

You can ask our customer success team to help you set up the feature or use the following configuration.

How to Set up this feature:

  • This feature can be enabled by enabling it from the internal dashboard.
  • Enable the config: ondemand_config.allow_partial_delivery

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