Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
In the era where customer satisfaction is paramount, the demand for quick delivery is surging (Exactitude Consultancy) . While quick deliveries in the quick commerce industry is not a new concept, it has extended its application in the other sectors as well. Customer expectations have revolutionised the logistics sector, prompting businesses to adopt faster delivery models like same /next day deliveries.This blog focuses on the future of various sectors adopting the quick delivery model in their operations.
The concept which was brought forward by Dominos has become a norm in the restaurant industry. In the food delivery industry, quick delivery is essential to maintain product quality and enhance customer experience. Who would enjoy a rather cold meal? Modern consumers expect fast food delivery, often within 30 minutes to an hour. Meeting these expectations requires efficient logistics and real-time tracking, providing customers with transparency and peace of mind.
Online grocery delivery business as we all know provide more than 2000+ SKU’s and essentials in less than an hour. The COVID-19 pandemic has accelerated online grocery shopping with many customers preferring convenience and safety of home deliveries. The businesses are able to serve their customers by establishing dark stores strategically near customer bases, efficient inventory management and smooth communication with the delivery agents.
Following the trend, quick delivery services have expanded beyond grocery and food delivery, branching into various sectors. Quick delivery in the healthcare industry is not just a matter of convenience but a necessity- critical component of patient care. Over 40% of consumers in various regions have reported purchasing medications online, with a significant increase in adoption during the COVID-19 pandemic (Statista).
The integration of AI in pharmaceutical logistics is expected to reduce operational costs by 30% and project delivery timelines by 40%, emphasizing the importance of adopting advanced technologies for quicker and more efficient delivery systems (PwC). Delays and shortages have an adverse impact on the health of the customer. Therefore, there arises a necessity for faster temperature regulated logistics. Quick delivery models complemented with real time tracking and reduced stock outs by inventory management can improve operational efficiency.
Getting spare parts delivered not just in time but quickly is a rising trend. It facilitates faster access to the repair parts which ensures that the repairs can be completed promptly and reduces vehicle downtime. A practical solution of dark stores clubbed with inventory management and AI powered last mile delivery can help deliver spares within two hours and shrink transportation costs by up to 11%.
Consumers expect their clothes to be delivered on time and in pristine condition. According to a report, 41% of consumers in 2023 hoped to receive their orders within 24 hours (Roadie).
Around 68% of shoppers look for shorter delivery windows at checkout, with many willing to pay a premium for faster delivery options(Roadie). Therefore, effective logistics planning and forecasting paired along with a real time tracking facility can enhance the delivery process. By ensuring that consumers receive their orders promptly, retailers can improve the overall shopping experience and encourage repeat business.
In the consumer electronic and furniture industry, the logistics challenge extends beyond timely delivery as the inability to assemble or install renders them unusable. Establishing distribution centers near major customer bases facilitate same day delivery and enabling streamlined after-sales processes, allows customers to quickly initiate installation requests or service calls through digital platforms. Thus, integration of technology in the logistics can enhance convenience and minimize downtime in the consumer electronics industry.
Route optimization is playing a crucial role in modern logistics by providing routing intelligence. By using the advanced algorithms, it takes into account traffic conditions, delivery windows, and fuel consumption to help reduce cost and determine best routes.
This function is an integration of GPS, IoT, and real time analytics to provide highly accurate ETA’s and improve delivery transparency. These technologies provide a centralized platform for monitoring the entire supply chain in real time. It facilitates in gaining end to end visibility of shipments using digital control towers and in-app tracking. Additionally, send customers live tracking links to enhance transparency and improve their delivery experience.
This module is transforming the logistics by strategically dividing delivery regions to maximize efficiency and resource utilization. The role of technology over here is to analyze geographic and demographic data, order volumes, and delivery frequencies to create balanced territories for distribution. This optimization ensures that each delivery zone is manageable and equitable, enhancing service levels, driver productivity and timely deliveries, contributing to a more effective and sustainable supply chain.
In the realm of logistics, integration of AI and logistics are revolutionizing operations by enhancing accuracy and efficiency. Using a proactive monitoring system, AI Co-Pilots continuously analyzes operational KPI’s using advanced analytics to uncover potential issues. Thus, identify and notify incidents in real-time, empowering logistics managers to swiftly address operational issues as they arise
The impact of quick deliveries has extended beyond quick commerce and its presence can be felt by the shift in the functioning of the various industries. Whether it’s reducing downtime in the automotive industry, ensuring food quality or saving life through delivery services, the ability to deliver swiftly is crucial. With the adoption of technology in their operations, businesses can deliver the products more efficiently and gain a competitive advantage over their competitors. Quick deliveries are not just a trend but the future of how goods and services will be delivered across all the sectors.
Delivering under 10 minutes in the busiest bylanes is no small feat. While dark stores bring inventory closer to the customer, technology is the real protagonist creating this magic.
As per Statista, the online food delivery sector is expected to generate a revenue of USD 151,526 Million in 2021.
