Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
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The surging number of international shoppers, from 1.32 billion in 2014 to 2.14 billion in 2021, and the dynamic delivery landscape calls for more logistics partners as businesses are looking for ways to make the process smarter and easier. Stats reveal that 90% of fortune 500 businesses work with a 3P to scale their operations. Further, 66% of business leaders increased their logistics outsourcing budget in 2021. Despite outsourcing logistics and supply chain operations, many retailers still struggle with timely deliveries, shipment visibility, and poor customer experience.
One of the key reasons behind these challenges is the inability to manage and monitor third-party logistics partners. The simplest solution to this problem is integrating 3PL software or a courier aggregator. Let’s dig deeper to learn more about 3PL software and the key features of 3PL software.
A 3PL software or courier aggregation platform is a unified logistics management platform that allows businesses to manage all their third-party logistics partners, track multiple shipments, and more.
A 3PL management software allows hassle-free integration with carrier partners and storefronts like Shopify, Magento, etc., to allow quick carrier onboarding.
The 3PL software is powered by a smart auto-allocation engine to choose the right third-party logistics partner based on 3PL performance and other parameters such as SKU type, weight, payment type, and order volume.
The intelligent 3PL software facilitates smart label generation using the order info extracted from the LSP and then putting it into a standardized label format. This format is convenient for both the business and the 3PL.
The software empowers businesses to track multiple shipments shipped via the same or different 3PL partner from a single window. Real-time tracking helps keeping a tab on all shipments to avoid unnecessary delays and get accurate ETAs.
The 3PL software ensures complete transparency during the delivery process by automatically sending consignment status updates to customers via SMS/WhatsApp/Email.
A smart 3PL management platform minimizes fake delivery attempts by validating non-delivery reasons directly with end customers. When a driver marks a parcel as “undelivered”, it triggers a message to the end customer to verify the reason and take corrective measures.
A courier aggregation platform has a feature for 3PL performance benchmarking to know KPIs like load being allocated to different 3PLs, number of on-time deliveries, common non-delivery reasons, etc.
The platform consolidates common non-delivery reasons into different categories so that businesses can seamlessly gauge into NDRs, figure out the reason for non-delivery, and know NDRs that are frequently recorded in a particular geography/by a specific 3PL/at an origin hub.
An advanced 3PL solution automates returns management and ensures faster returns completion and improved customer experience. It automatically assigns the pickup driver and finds out the most efficient delivery route for the pickup.
A smart 3PL management solution offers complete visibility on all the shipments that have been sent across different third-party logistics partners. Businesses can track all of them on a single screen.
Different third-party logistics providers have different drafts for updating the status of the shipment. 3PL management software standardizes this communication and sends updates in the same format.
An intelligent 3PL management solution provides insights into the customer experience. Moreover, businesses can also use a central dashboard for VOC (Voice of Customers) analytics and delivery satisfaction computation.
As a business grows and order volumes increase, scaling up with one courier partner is not viable. A 3PL management solution recommends the best carrier based on various factors and hence, reduces the bandwidth required to integrate new carriers.
A 3PL management solution offers access to data analytics, reporting, and actionable insights. Using these insights, businesses can establish predictive patterns and make data-driven decisions.
Advanced 3PL management solutions empower businesses to offer multiple delivery options and fulfill customers’ diverse delivery demands. Depending on a 3PL’s individual strengths, it can automatically choose one for the hyperlocal delivery while the other for the same/next-day delivery.
Third-party logistics software enables businesses to have improved operational control. Using integrated dashboards, businesses can control operations at scale and automate the creation of documents, such as label generation and more.
The 3PL software empowers businesses to collaborate seamlessly with all 3PL providers as well as with their internal teams. In the case of the latter, they can collaborate via comments or actions.
3PL software or courier aggregation platforms are customizable, which means you can choose the features and functionalities according to your business needs. The cost of the software depends on that only. In other words, you will have to pay for the specific features you want in your 3PL management solution.
3PL software is suitable for all businesses that use one or more than one 3PL to look after their supply chain and logistics operations. It could be retail, manufacturing, freight forwarder, or any other business. Such an advanced solution enables businesses to effortlessly manage all third-party logistics companies and focus on their core business operations.
Shipsy’s courier aggregator platform allows businesses to manage, monitor, and collaborate with multiple third-party logistics partners on one dashboard. The SaaS-based customizable solution has integration with more than 90 courier partners or 3PL providers from all over the world. It has pre-built plugins and APIs for seamless and quick integration with an OMS/WMS/ERP.
Shipsy’s intelligent 3PL management platform empowers businesses to reduce first-attempt delivery rates, track 3PLs’ performance, ensure SLA adherence, minimize delays in picking up ‘returns’ orders, and more. The platform guarantees:
To know more about Shipsy’s 3PL management solution, request a custom demo now.
An advanced delivery management solution ensures seamless management of multiple 3PLs by providing complete operational visibility, real-time tracking, auto-allocation of orders, and more.
The global eCommerce is booming and 3PL Logistics is experiencing the ripples of its growth. Explore various challenges related to 3PL logistics in modern retail & how smart 3PL management rids them.
