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Shipping processes can be complex and time-consuming, but container tracking software can help streamline the entire process. Utilizing container tracking software, businesses can more accurately plan their shipments, track their containers, and keep tabs on their cargo throughout the journey. With more than 18000 islands and islets, Indonesia is an excellent use case for shipping process optimization and poses multiple challenges for shippers of all kinds.
Research reveals that the Port of Indonesia has the worst dwelling time (ship wait time for loading and unloading) in the entire South East Asia. Inability to streamline the port operations, manual management of processes, and inefficient shipping management lead to increased wait times, ultimately leading to higher shipping costs, delivery delays, and customer churn.
Sometimes, the wait time spans over 2-3 days, leading to increased detention and demurrage costs, which means that transportation scheduled for consignment pickup from the ports also gets rescheduled and incurs added costs.
Below, we discuss how using intelligent container tracking solution in Indonesia can not only help businesses plan for disruptions and delays but also streamlines shipping operations and reduce operational costs.
Container tracking software helps businesses track their shipments in real-time via a single unified dashboard. All the stakeholders can get a unified and real-time view of all their shipments across international and domestic borders, and the software can also be configured to send automated alerts to end customers, shippers, 3PL partners, and more.
It helps businesses optimize their operations and ensure that their processes are running as efficiently as possible. This software allows businesses to automate certain tasks, such as scheduling, tracking, and monitoring container shipments. Businesses can monitor the status of their shipments, identify potential delays, and spot any potential issues.
As businesses can check the containers’ locations in real-time, they can optimize the last mile/next step of the logistics journey accordingly. This helps them avoid delays and optimize their operations, leading to increased productivity. Businesses can also get predictive insights to reschedule and plan the 3PL operations and combat the overall logistics costs apart from detention and demurrage. Automated compliance management, digitized documentation, smart RFQs, and transshipment tracking to improve planning for transshipment ageing, carrier, and volume analysis, etc. – container tracking software can help businesses unlock higher levels of efficiency and productivity.
Next, we explore the various benefits of using a container tracking software solution in Indonesia.
Invisibility is a behemoth for shippers, businesses, and other logistics stakeholders that leads to increased costs and inefficiencies. Container tracking software offers 360-degree visibility over shipment movements, and businesses can receive real-time updates about key milestones and other incidents.
These updates can be configured and can be triggered automatically for all the relevant stakeholders in case an event has happened. Hence, businesses can seamlessly plan the later stage tasks and keep the customers informed about the current status of their shipments.
Automated container tracking software in Indonesia limits the need for human intervention in the freight management and shipping management process. Businesses can directly get insights such as status updates, delivery timelines, alerts, estimated delays, and dynamic ETAs.
As every step of the journey is auto-captured, the probability of human error is minimal communication is no longer inconsistent. The software also sends predictive alerts for detention and demurrage as well as sends alerts to the end customers to ensure higher CX.
There can be a number of reasons for shipment transportation and delivery delays, and all these contribute to higher operational costs. An automated container tracking system can reduce these costs by improving the planning process via data-driven actionable insights.
Businesses can check the ETAs for different shipping lines, consider unloading/demurrage delays, and plan for the next steps accordingly. They can ensure that the customs navigation stays hassle-free and any compliance is not missed.
As the customers get instantaneous visibility over the order movements and proactive alerts for delays, early arrivals, etc., they are no longer required to make calls to customer care. The gap in proactive communication is no longer existing, and the customers stay engaged and informed about the entire shipment movement journey.
Lack of visibility over multiple shipment milestones and clunky tracking via manual means make the entire shipping process highly inefficient and degrade productivity. On the other hand, businesses using container tracking software in Indonesia can readily automate tedious tasks, right from freight procurement, and spot inquiries to customs navigation and digitization of documents.
Billing and invoicing are also automated, and businesses can settle the claims instantly with proper visibility into the finances and ensure transparency in the operations.
Another crucial advantage offered by container tracking software is multi-channel and centralized communication. Automated alerts allow customers to stay up-to-date with their shipments through email, text, and WhatsApp notifications.
By doing so, customers no longer need to rely on business users for updates, and can instead view the location of their orders on an app or digital platform. This provides a great level of convenience, satisfaction, and peace of mind – customers no longer have to worry about unexplainable delays or guess when their packages will arrive.
Container tracking software provides businesses with the ability to compare shipping lines and choose the best and most cost-effective route for each delivery. With access to historical data about past cargo movements, businesses can plan their shipments more efficiently, reduce costs by tracking their containers, and increase their productivity.
By prioritizing and ranking shipping lines based on past performance, businesses can ensure they are always making the most cost-effective decisions.
Shipsy’s EXIM solution, powered by AI, offers businesses a multitude of benefits. It helps them keep track of incidental costs, transparently manage logistics, and achieve their business objectives.
With this platform, businesses can collaborate with more than 300 freight forwarders and 55+ shipping lines, and track demurrage and detention with ease. Additionally, the unified shipment tracking feature gives businesses a real-time view of container movements and shipment progress. Furthermore, it connects with over 40+ 3PLs with timestamps, enabling real-time planning.
Shipsy’s intelligent shipment tracking solution helps businesses to:
Shipsy’s freight procurement solution simplifies business operations by providing an integrated dashboard that consolidates stakeholders, communication, and processes. This dashboard allows businesses to unlock a variety of potential benefits, including improved efficiency, greater control, cost savings, and enhanced customer service.
Companies can use the dashboard to easily access data, automate processes, and track shipments in real-time. Additionally, the dashboard provides the ability to customize the freight process to fit the company’s needs. With this solution, businesses can take full control of their freight procurement process and unlock:
To get started with Shipsy’s container tracking software in Indonesia or to know more about our end-to-end international freight management solution, please get in touch with our experts and schedule a custom demo today!
This blog explores the current market landscape and the complex supply chain, and the logistical challenges a freight management software in Indonesia should solve.
Increasing regional and global economic integration, booming e-commerce sector, and the growth in the manufacturing and automotive industry are the three drivers of CEP industry growth in Indonesia.
