Product Update Category: CEP

Revamped functionality for monitoring NDRs

The users can now configure different types of failure reasons for the Forward and Reverse consignments for even better control over the delivery orchestration. We have revamped the Task Failure Re...

Improved RTO consignment flow

This improved RTO consignment flow will help in understanding the consignment journey and making changes to optimize its process furthermore. The new middle mile flow (Bagging +Trip creation) for R...

Enhance Visibility in tracking module

Users will now be able to view Planned Trip -  Start Time, Planned Trip - End Time and Planned Trip - Duration in the Tracking Module of the dashboard. This will expand further on details about tripâ...

Improve rider allocation based on zonal mapping

Now, you will be able to auto-assign a task to a rider based on the zone to which the rider has been mapped. This will help in allocating tasks most suitable for the riders and reduce manual intervent...

Enable WhatsApp messages in SMS module

Now, you can send WhatsApp messages to your customers using the Communications Module. In addition, enhance the delivery and pickup experience of the customers by providing regular updates through Wha...