Shipsy Recognized in the 2024 Gartner® Magic Quadrant™ for Transportation Management Systems

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Shipsy Recognized in the 2024 Gartner® Magic Quadrant™ for Transportation Management Systems

In the 2024 Gartner® Magic Quadrant™ for Transportation Management Systems (TMS), Shipsy has been recognized as a Niche Player. 

“Gartner defines TMS as software that supports multimodal planning and execution of the physical transport of goods across the supply chain. It allows a company to manage varying levels of transportation complexity across multiple transport modes and geographic regions. TMS solutions are utilized by companies of differing sizes, operational complexity, industries and geographic locations.” 

“TMS solutions are utilized to plan and execute the physical transport of goods across the supply chain. They provide a company with the ability to manage the entire transportation life cycle of an order or shipment.” 

Gartner continues to see expansion in the sophistication, functional breadth and depth, and geographical scope of the TMS market. However, as shipper requirements grow, notable differences remain across solutions. These differences include the capability to address the most complex requirements, a vendor’s ability to deploy outside its home region and the TMS’s native support for modes other than over the road. Gartner evaluates TMS providers on two critical criteria– ability to execute and completeness of vision.

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Ability to Execute

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Gartner analysts evaluate vendors on the quality and efficacy of the processes, systems, methods or procedures that enable provider performance to be competitive, efficient and effective, and to positively impact revenue, retention and reputation. Ultimately, vendors are judged on their ability and success in capitalizing on their vision. 

Criteria for market understanding, offering (product) strategy, innovation and geographic strategy are weighted high. In terms of vision, these criteria are the most impactful in a buyer’s decision.

Buyers are looking for vendors that understand the trends and changing dynamics in transportation, offer depth and breadth in their product portfolio, have a strong product roadmap, and can support their business needs across a diverse set of geographic locations.

Completeness of Vision 

Gartner analysts evaluate vendors on their ability to convincingly articulate logical statements about current and future market direction, innovation, customer needs and competitive forces, and how well they map to the Gartner position.

Ultimately, vendors are recognized on their understanding of how market forces can be exploited to create opportunities for the vendor.

6 Critical Capabilities of Shipsy’s AI-Powered Logistics Orchestration Platform

Shipsy’s AI-powered logistics orchestration platform is empowering hundreds of businesses across the globe to orchestrate and execute end-to-end transportation operations.

Our platform is fuelled with a modern technology architecture and is a game-changer in making transportation cost-efficient, sustainable, proactive and sustainable. Let’s delve deeper into the capabilities of Shipsy’s TMS.

1. Driving End-to-End Logistics Orchestration on a Unified Platform

By automating processes, Shipsy’s TMS streamlines planning, procurement, execution, tracking, and auditing of transportation for every shipment, ensuring seamless operational flow.

It enables comprehensive management of hub-to-hub, hub-to-store, and last-mile deliveries, all within a single platform, thus simplifying logistics complexities. 

Furthermore, the platform facilitates the assignment, tracking, and management of deliveries across various transportation modes, including an organization’s own fleet, market vehicles, and third-party logistics providers (3PLs).

This integrated approach not only enhances efficiency but also provides real-time visibility into the entire delivery process, from start to finish.

2. Procuring the Best Land, Ocean and Air Freight Rates

By leveraging cutting-edge AI-driven carrier rankings, our transportation management system ensures access to the best freight rates, enabling users to procure freight efficiently through intelligent  and automated RFQ (Request for Quotation) processes.

Additionally, it simplifies the onboarding of transportation vendors and the digitization of vendor rate contracts, making it easier to manage and scale logistics operations. 

With over 150 integrated third-party logistics providers (3PLs), Shipsy’s TMS offers a broad network of logistics options, enhancing flexibility and ensuring that businesses can always find the right logistics solutions to meet their needs.

This comprehensive approach streamlines logistics operations, from rate procurement to vendor management, making it a seamless and efficient process.

3. Crafting Optimal Dispatch Plans

By consolidating loads to achieve an optimal Full Truckload (FTL) and Partial Truckload (PTL) mix, the system enables efficient use of transportation resources.

It intelligently creates the most effective routes and vehicle combinations, taking into account various constraints related to orders, vehicles, and specific logistics objectives.

This process involves automatically selecting the best-suited carrier and contract for each shipment, ensuring that every decision maximizes efficiency and cost-effectiveness. 

By focusing on load consolidation and optimal routing, the system significantly reduces the need for market vehicles and decreases the turnaround time (TAT) for deliveries.

This streamlined approach not only enhances operational efficiency but also contributes to more sustainable logistics practices by minimizing empty miles and maximizing load capacity.

4. Ensuring Seamless Management of Vendor Indents and Multiple-Carriers

Shipsy’s TMS ensures vendor indents are raised automatically based on various criteria such as costs, turnaround time (TAT), and prioritization.

This is facilitated through a range of communication channels including a vendor portal, WhatsApp, SMS, or Email, ensuring flexibility and accessibility for vendors. Moreover, a unified TMS offers the capability to book, manage, and track PTL shipments across multiple 3PLs, streamlining the process and enhancing efficiency. 

The system also enables real-time tracking of progress and the management of exceptions while in transit, ensuring any issues can be promptly addressed. To confirm delivery success, it supports the collection of electronic Proof of Delivery (e-POD) and electronic Lorry Receipt (e-LR), thereby digitizing and securing the confirmation process.

This comprehensive approach not only optimizes logistics operations but also improves transparency and reliability throughout

5. Providing Real-Time Visibility Across Transportation Stakeholders

Leveraging advanced tracking technologies such as SIM, GPS, or app-based systems, the platform offers real-time visibility into the live location and status of shipments, enhancing the logistics experience for all stakeholders.

It empowers dealers and distributors by enabling them to track all shipments dispatched to their hubs directly through the merchant portal, ensuring transparency and ease of access to information. Furthermore, the platform provides customers with an Uber-like delivery experience, featuring map-based location tracking and accurate estimated times of arrival (ETAs), elevating customer satisfaction to new heights. 

To complement this, customers are kept well-informed at every stage of the delivery process via notifications sent through Email, SMS, or WhatsApp, ensuring a seamless and communicative delivery journey from start to finish.

This comprehensive approach not only streamlines the tracking and management of shipments but also significantly enhances the overall delivery experience for customers, dealers, and distributors alike.

6. Enhance Reconciliation and Performance Benchmarking Operations

Our TMS streamlines financial processes by generating digital invoices and implementing a robust four-way maker-checker reconciliation for auditing, ensuring accuracy and integrity in financial transactions. In the event of any breaches of SLAs, it automatically calculates penalties, providing a clear and fair approach to managing contract compliance.

Additionally, the platform’s advanced analytics tool, ShipsyBI, empowers users to track key performance indicators (KPIs) and generate data-rich reports. 

Through advanced data visualization techniques, ShipsyBI offers insightful and actionable intelligence, enabling businesses to make informed decisions based on comprehensive analyses of their logistics operations.

This integrated approach not only enhances operational efficiency but also provides a transparent and accountable framework for financial management and performance evaluation.

To delve deeper into Shipsy’s recognition in the TMS landscape and access industry insights, download your complimentary copy of the 2024 Gartner® Magic Quadrant™ for TMS.


1Shipsy vendor ratings on Gartner Peer Insights TMS Market as of 26 March 2024

Gartner, Magic Quadrant for Transportation Management Systems, Brock Johns, Oscar Sanchez Duran, Carly West, Manav Jain, 27 March 2024

Gartner is a registered trademark and service mark and Magic Quadrant and Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from the report. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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