Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
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Egypt’s last mile delivery market is witnessing exponential growth, thanks to the booming e-commerce sector, changing consumer behavior, and infrastructure development. Despite the last mile industry growth, logistics companies and other businesses in Egypt, which are following conventional last mile management practices, face various last mile challenges. Approximately 40% of online orders fail to reach their destination the first time because of problems with the shipping time.
Another significant last mile challenge in Egypt is its cash on delivery culture. Around 55% of online purchases are paid via cash. This incurs the additional inconvenience of collecting cash and then carrying it from the customers’ doorsteps to the hub. Last mile service providers in Egypt also find it difficult to locate delivery addresses due to the absence of pin codes in the delivery addresses.
Implementing last mile logistics software in Egypt can help businesses overcome these two and other last mile delivery-related problems that impact customer experience and business reputation and lead to increased delivery costs. To make the most of last mile delivery management software in Egypt, it is important to choose the right one. To help you with that, we have mentioned below key features to look for in last mile logistics software in Egypt.
While choosing a last mile delivery management software in Egypt, the first feature you should look for is smart order allocation to automatically assign orders to a suitable vehicle and rider based on various constraints like delivery location, type and size of goods, type of vehicle, and more. Automating the process will save both the time and costs. Similarly, intelligent order clubbing ensures optimal utilization of resources by accommodating new orders as well as requests such as reverse pickup with already planned deliveries.
A good last mile delivery solution should have a route optimization feature to calculate the most efficient route for your delivery drivers based on factors like real-time traffic, weather, delivery location, and delivery schedules. This feature can significantly reduce your delivery costs and improve your delivery times. It should also include dynamic route planning to accommodate last-minute requests, such as delivery rescheduling or reverse pickup.
Real-time tracking is an essential feature for a last mile delivery management solution in Egypt. It allows all stakeholders to keep track of consignment’s locations and the estimated time of arrival (ETA). In case of any delay, they can also check the reasons for the delay and the new delivery ETA. Moreover, it also empowers businesses to ensure that all orders meet their delivery SLAs.
Most shoppers in Egypt still prefer to pay cash on delivery; therefore, COD reconciliation should be a key feature of the last mile software in Egypt. The feature enables riders to reconcile payments at the destination hub effortlessly. Apart from this, the last mile delivery software should also have a feature to enable end customers to pay online, for their COD order, at the time of delivery. This would increase the chances of the first-attempt delivery.
Since Egypt does not have postal codes or pin codes, it would be great to get a last mile delivery solution with geocoding capabilities. The feature would convert text addresses into exact latitude and longitude, which will be easier for a rider to locate on the map. It would empower businesses to meet delivery SLAs.
The data analytics and reporting feature empowers businesses to get valuable insights and make data-driven decisions. It enables them to identify areas that require improvement, such as delivery times, customer satisfaction, and riders’ performance. This feature also helps to spot potential bottlenecks in the last mile delivery process and take proactive measures to address them.
Returns management is a crucial part of last mile delivery, and inefficient management of returns may increase the already-high last mile costs. Therefore, look for a last mile delivery solution that offers seamless returns management by automating the reverse pickup allocation process. It should automatically assign the pickup to a rider delivering packages in that particular zone or nearby areas.
Make sure the last mile delivery management software has an NDR management feature that allows businesses to look into the reasons for non delivery. They can confirm the non-delivery status with the end customers to arrest fake delivery attempts, especially when the system-generated location and the location where the driver has delivered the parcel doesn’t match.
Last mile delivery management software in Egypt renders the following benefits to businesses:
Shipsy offers an AI-based last mile delivery software in Egypt that can be effortlessly integrated with the existing ERP/OMS/WMS/CRM of a business. The software includes all advanced features, including automated order allocation to assign orders considering business attributes such as shipment/order type, weight range, delivery location, etc., and business objectives such as best delivery rate, best customer rating, best SLA, etc.
To minimize manual intervention and the chances of errors, Shipsy’s last mile software in Egypt automates time-intensive processes such as AWB generation, label printing, route planning and optimization, and more. The software also offers advanced capabilities like geocoding and territory optimization. The former makes it easy to locate delivery addresses by converting text addresses into lat-long coordinates; on the other hand, the latter categorizes large geographies into polygon sets and subzones to improve the number of deliveries per day and per rider. It also empowers businesses to optimally disburse deliveries among fixed and freelance drivers.
Using Shipsy’s last mile logistics software in Egypt, businesses can also collaborate and communicate with all the parties involved. They can even share customized reports as and when needed. The smart last mile automation has helped many businesses in Egypt to unlock benefits like:
To get started with Shipsy’s smart last mile delivery management solution in Egypt or to know how it can help your business, connect with our expert team.
Having a proper plan in place, leveraging data, using advanced last mile solutions, tracking deliveries in real-time, and focusing on customer experience is essential for last mile optimization.
Reducing last miles costs is possible only when you streamline the processes involved and have a system to perform different operations.
