Key Benefits of Using Container Tracking Software in Singapore

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Key Benefits of Using Container Tracking Software in Singapore

Singapore is one of the busiest transshipment hubs and the 2nd largest container port in terms of cargo tonnage in the world, with more than 37.48 million TEUs container throughput. With more than 5,000 maritime organizations and businesses, the maritime sector accounts for 7% of the nation’s GDP, and has transformed the country into a first-world country from a third-world country within one generation. 

Because of high port activity and millions of consignments being transported on a daily basis, the sea freight market in Singapore is an ideal use case for container tracking software. 

Here, we discuss the key benefits of using the container tracking software in Singapore and the key considerations for choosing one. 

What Does a Container Tracking Software Do?

Container tracking software gathers data from multiple sources to provide real-time updates on the location of the cargo. This data is then presented through a customizable dashboard, offering a complete 360-degree view of all in-transit container movements. Every stakeholder gets personalized and configurable updates/alerts for shipment status and key milestone events in an automated manner.

The dashboard serves as a centralized reference source for all stakeholders, eliminating coordination errors and information asymmetry. With AI-powered container tracking software, businesses can save time and resources that would otherwise be spent on tedious shipment status-checking processes. This frees up valuable time and resources for more important tasks, allowing businesses to focus on their core competencies and maximize their efficiency.

Key Benefits of Using Container Tracking Software in Singapore

Benefits of Container Tracking Software in Singapore

#1 – 360-Degree Visibility on Freight Movements

Container tracking software provides a significant advantage to stakeholders in the supply chain by enabling 360-degree visibility of cargo movement. This real-time monitoring offers supply chain managers constant updates on container whereabouts and notifications on each shipment milestone achieved. 

This visibility facilitates seamless route planning, timely avoidance of delays, and efficient carrier performance evaluation. Additionally, businesses can keep their customers informed of their shipment’s current status and provide dynamic estimates for delivery time. Thus, businesses can manage and orchestrate all the delivery tasks and components in a better and strategic manner.

#2 – Limited Manual Involvement 

Container tracking software reduces the need for human involvement in supply chain processes, including uploading status updates, confirming delivery timelines, and communicating alerts to clients. 

The software automatically captures every step of the journey, minimizing the likelihood of human error and ensuring the consistent recording of details. Additionally, the software provides automated predictive alerts for detention and demurrage, enabling businesses to reschedule pickups from the port.

#3 – Reduced Freight/Shipping Costs

Container tracking software reduces the likelihood of errors, such as misplaced or lost containers, which can result in additional shipping costs. The software allows businesses to monitor carrier performance, identify bottlenecks in the supply chain, and make improvements to streamline the shipping process, ultimately reducing costs.

It can also provide predictive alerts for detention and demurrage, enabling businesses to avoid these fees by rescheduling pickups from the port. By providing real-time visibility into container locations and shipment status, container tracking software helps supply chain managers plan routes more efficiently, thereby reducing shipping costs associated with unnecessary detours or delays.

#4 – Significant Man-Hours Savings

By using container tracking software in Singapore, businesses can automate the tedious tasks of managing, tracking, and monitoring their shipping operations. They can also opt for AI-powered freight procurement logistics solutions that help automate freight procurement, customs navigation, and billing & invoicing. 

Businesses can also procure freight across multiple partners and choose the most profitable shipping lines by prioritizing them based on multiple factors. This reduction of human intervention eliminates manual errors and saves a significant amount of valuable time and money.

#5 – Real-Time Updates and Alerts

Online container tracking software offers real-time cargo location information to companies as well as all the other stakeholders. These updates/alerts can be sent over multiple channels and can be configured to be sent automatically to the appropriate stakeholders upon reaching specific milestones. 

Additionally, clients can receive live updates on their cargo’s delivery milestones via email or text message. The software offers a seamless and efficient way to track cargo, enabling businesses to stay on top of the delivery process and keep their clients informed. Smart container tracking software in Singapore can also send dynamic ETAs in an automated manner to the end customers, which elevates the overall CX, reduces the number of customer queries for shipment status, and ensure higher levels of customer satisfaction.

#6 – Data-Driven Actionable Insights 

Live tracking solutions provide intelligent analytical dashboards that allow businesses to make data-driven decisions efficiently. Upon integration into the company’s data system, the solution begins to process multiple data points from past and current shipments, capturing every shipment’s dispatch, milestone, transshipment, and delivery confirmation data. 

By accumulating this data over time, the software offers accurate and actionable insights based on historical tracking data, including carrier performance evaluation, accurate delivery times, and geographical analysis. The software presents all this data and insights through a single, practical dashboard, enabling companies to quickly assess their cargo situations and make informed decisions to avoid or fix shipment errors.

Some other miscellaneous benefits of using software for container tracking in Singapore include:

  • Less time consumed for consignment transshipment owing to document digitization
  • Reduction of errors in routing, handover and other change management points
  • Time savings in the overall sea freight management

Key Considerations for Choosing a Container Tracking Software in Singapore

While there are multiple options available in the market, every business has different business use cases and requirements, which calls for diverse automation features. 

Hence, it becomes difficult for businesses to choose the best software. Some of the key considerations that every business owner should keep in mind while choosing a container tracking software comprise the following:

  • Automated real-time status updates
  • Trigger alerts/updates/notifications 
  • Multi-channel communication and smart stakeholder collaboration
  • Digitized documentation
  • Integrated dashboard for transparent shipment movements tracking and control
  • Centralized management of multiple carrier connections
  • Smart data analytics for management of detention, demurrage, and other such events

As evident from these features, a standard off-the-shelf solution is not enough for businesses looking forward to scaling and embracing automation to unlock greater business growth. Hence, businesses should opt for intelligent platforms like Shipsy, which offer diverse solutions for end-to-end freight management and help unlock business opportunities.

Shipsy – The Best Container Tracking Software in Singapore

Shipsy provides a leading online container tracking software that enables businesses to track their shipments in real-time through a single dashboard. The system features a unified tracking and transshipment tracing system, providing complete transparency over container movements. We also offer a smart freight procurement platform for international logistics management and multiple solutions for logistics across diverse industries.

Shipsy’s online container tracking software seamlessly integrates with a business’s existing ERP system, leverages predictive intelligence to enhance logistics planning and reduces detention and demurrage costs.

Using Shipsy’s container tracking software in Singapore, businesses can: 

  • Decrease ETA SLA breach by 37%
  • Increase delivery NPS by 26%
  • Increase customer satisfaction by 64%

For more information on Shipsy’s smart offerings or to get started with AI/ML-powered logistics and freight management solutions, please get in touch with our experts and schedule a customized demo today!

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