Plan, procure, execute, & track transportation for every shipment across your supply chain & logistics operations
A SaaS solution to help grow your business by achieving 100% perfect order execution at high volumes
Increase vehicle capacity utilization and customer promise adherence
Grow your business with omnichannel presence and automated pickups
Consolidate shipments for hub to hub movement across land and air
Real-time customer communications and collect accurate PODs
Orchestrate logistics operations with multiple 3rd party carriers
Achieve cost effective, scalable, sustainable, and customer centric deliveries
Orchestrate all your cross-border logistics operations with ease
Improve address accuracy, ensure first-attempt delivery success, reduce costs and boost customer experience
Gain end-to-end shipment visibility, get proactive alerts, and send customers live tracking links
Grow business in a dynamic world and manage operations across First, Middle & Last mile
Delight customers by seamlessly managing store and online orders across own fleet and 3rd party
Reduce freight costs & get end to end visibility across shipments
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Singapore is a major transshipment hub in the APAC region with pathways into critical geographical areas and has a thriving and growing demand for inland deliveries as well. However, the disparity in population distribution, rapid increase in the high-rise residential culture, and lack of digitized logistics management are riddling the delivery space. Recent studies reveal that Singapore’s e-commerce sales volume is expected to be around $13.48 billion in 2027, and the freight and logistics industry is expected to grow at a CAGR of 8%.
Also, McKinsey & Company recently reported that Singapore’s last mile delivery costs are nearly 50% of the total shipping costs. This is driving a major demand for smart logistical management and process automation, and businesses are increasingly looking for logistics software companies in Singapore that can help them achieve this.
However, with multiple options available in the market, it becomes very difficult to choose the right solution that helps improve logistics operations and supply chain management seamlessly and without violating the bottom lines.
Hence, we share the names of the top logistics software companies in Singapore that come with an excellent feature suite, offer advanced technology-powered capabilities, integrate effortlessly, and can help businesses transform their operations.
A logistics software company specializes in providing software solutions to manage and optimize logistics operations, which involve the movement of goods and services from one place to another. These companies offer a range of software tools and services that help organizations streamline their logistics processes, reduce costs, and improve efficiency.
Logistics software company with AI-powered offerings can help manage and integrate all the businesses components, such as Warehouse Management Systems (WMS), Order Management Systems (OMS), ERP, CRM, Transport Management Systems (TMS), deliveries, riders, routes, and the entire supply chain. Businesses can get access to real-time insights from multiple business components and can leverage them to strategize in a better manner and unlock amplified revenue.
The offerings and capabilities offered by the logistics companies in Singapore can vary from one vendor to another. For example, some companies might focus only on domestic logistics, with core functionalities being route planning and optimization or on-demand delivery management, like tracking and rider management. On the other hand, some companies offer highly versatile solutions or platforms for end-to-end supply chain management and smart delivery orchestration and come with modules for freight procurement, shipping tracking, and 3PL management.
Next, we discuss the key considerations one must keep in mind when choosing the best logistics software company in Singapore for their business model.
Integration and development requirements for proper onboarding are the two major hassles when it comes to digitization or automation of logistics processes. Businesses need software solutions that can integrate with existing tech infrastructure, such as ERP/OMS/WMS/CMS systems.
Further, the modular architecture ensures easy scaling (up or down) and highly efficient management and having customizable modules enables businesses to have access to highly personalized automation without hurting their bottom lines.
Manually task planning and automation is a tedious and inefficient process that also makes it impossible to scale or ensure optimal resource utilization. Right from planning the 3PL allocation, to rider management and route planning to dispatch management – manual management fails to scale.
Hence, having in-built routines for workflow management and capabilities to optimize multiple business ecosystem components is another must-have while looking for companies for logistics software in Singapore.
Poor visibility over logistics components makes it hard to track the resources and assets, such as vehicles, riders, and shipments. This keeps businesses from unlocking the full potential of optimal planning, granular control, and real-time understanding of operations.
Further, it is important to be able to optimize or re-strategize for orders, riders, or vehicles during the trip, to overcome any disruptions introduced by road conditions, delivery rescheduling, managing returns, etc.
AI and ML-powered algorithms automate route planning and optimize all the routes, assets, and people on the basis of a variety of critical factors, which can also be configured by the user themselves.
This enables them to unlock higher cost savings, lower resource wastage, and complete more deliveries per vehicle per rider in a specific amount of time. This becomes all the more critical in a country like Singapore, with densely populated clusters and massive high-rise residences. Hence, it is a must-consider functionality for businesses seeking a logistics software company in Singapore.
Configurable automated alerts streamline and centralize communication in the logistics ecosystem and keep every stakeholder on the same page. Businesses can set triggered communication across multiple channels to multiple parties regarding order status, vehicle status, order location, rider location, and other such key milestone events.
This boosts the delivery experience for the end customers, helps reduce manual communication touchpoints, and brings down customer query calls.
Another crucial must-have feature in logistics software is ePoD which validates the delivery status and authenticates the same with the end customer. These automated checks can be configured for multiple types of pickups and drops to ensure the reliability and handling of goods across the entire supply chain.
End customers and riders/carriers should be able to click and upload pictures/videos via dedicated apps to collect and share proofs of delivery.
Customers are the most crucial asset for any business, and collecting as well as acting on their feedback is critical for ensuring business continuity and profitability. Apart from collecting customer feedback, the software should be able to analyze them to present data-driven insights, convey dynamic ETAs, offer dynamic payment options, and more.
Next, we share the list of the top 5 logistics software companies in Singapore.
Shipsy is an AI-powered logistics and supply chain management platform that helps businesses automate diverse logistics operations and orchestrate highly efficient deliveries. It offers a number of automation and optimization solutions for multiple industries, namely – manufacturing, on-demand, quick commerce, CEP, etc. The products come in the form of highly configurable modules that can be integrated effortlessly with the existing technology infrastructure and help businesses optimize their resource utilization, drive more number of deliveries per driver and unlock huge savings on costs.
Top Features
Oracle logistics is another excellent logistics software that comes with multiple functionalities for integrated management of logistics operations and business components. The product features advanced functionalities, such as logistics network modeling, warehouse management, transport management, and more.
It is another excellent option for route planning and logistics scheduling that offers many smart features such as order and task management routines, rider and vehicle management routines, route planning and real-time tracking. Businesses get a dedicated app for drivers and they can re-route the deliveries in real-time without any hassle. They can also collect ePODs and customer feedback.
This solution offers advanced warehouse fulfillment, labor management, data analysis, and more such capabilities to gain visibility into inventory, orders, people, and equipment. Businesses can easily integrate the solution with their ERP systems and manage their fleet and other resources efficiently. The solution also offers smart automation for optimizing omnichannel fulfillment operations across multiple parties.
This software automates and optimizes fulfillment processes and offers smart processes, such as intelligent inventory optimization, multi-channel synchronization for order management, and granular visibility into every activity. Businesses can work with multiple service providers and gain visibility across them.
Shipsy is a leading logistics and supply chain automation company that offers excellent technological platforms for managing, controlling, and monitoring diverse logistics processes and orchestrating highly efficient operations across multiple industries. The company has a strong global presence and offers customizable SaaS solutions for every industry, such as Manufacturing, On-demand, Quick Commerce, Retail, and international logistics.
The solutions are highly configurable, can be easily integrated with the existing infrastructure without any hassle, and offer the following capabilities:
With such advanced capabilities and AI/ML-powered functionalities, businesses can unlock benefits such as the ones shared below.
Reduced Costs
Improved Driver Productivity
Increased Brand Loyalty
For more information or to get started with Shipsy’s smart logistics software in Singapore, please get in touch with our experts and schedule a customized demo today!
This detailed study of Singapore's freight and logistics market offers a deep dive into the key challenges and growth drivers of automation in logistics and freight management in the country.
Singapore is one of the major trans-shipment hubs in the SEA region. However, the country is notorious for excessive last mile delivery costs and logistics inefficiencies. Read how automation helps.
